Back Glass Repair
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What to know about back glass replacement options for iPhones
Beginning with the iPhone 8, Apple began building their phones with a glass back panel to support wireless charging. Unlike many other brands like Samsung, the back glass on iPhone are bonded to the frame with permanent adhesive. Samsung for example uses traditional adhesive that can be removed with suction and heat. Replacing the back panel on an iPhone leaves us with several methods for removal or replacement.
Option #1
Replace the entire back housing. This is an option for locations that don't have a laser machine, or if there are bends in the frame where just replacing the back panel is not an option.
Involves gutting the entire contents of the phone, and transferring them over to the new housing.
May cause more issues from replacing all internal components than just doing a back repair.
Cost of parts goes way up compared to just replacing the back panel.
Good option for locations without a laser, as that has a steep starting cost.
Option #2
Extreme heat or Extreme cold
Involves using a Rework station or liquid nitrogen to remove the back glass through extreme temperatures to make the back glass adhesive as brittle or melted as possible.
Not the most ideal, but an option for some repair stores.
It's recommended that you gut the phone, to avoid damaging sensitive internal components and flex cables. Remove the back glass, and then replace the internal components.
This is the most labor-intensive process of all options if you remove the internals. But you run the high risk of damaging multiple parts if you leave the internals inside the device.
Option #3
Arguably the most common is the laser machine.
There are many different types of laser machines that use different technology and have different advantages and disadvantages. I'll highlight a few options
A laser machine will be the most expensive option up-front, but if you plan on doing multiple repairs or making this a core part of your business, it will be the most profitable.
They effectively all do the same thing, burning through the back glass and removing the adhesive underneath the glass. You'll still need to chip the outside glass off and scrape through quite a bit of leftover adhesive. But it is a night and day difference between doing it with a laser vs without - which is almost impossible.
Laser Options
Forward Blue Light Laser Machine
Estimated cost: $1,500
What makes it a good laser
It's an all-in-one machine that doesn't require 3rd party software ran from a separate computer. It's all built-in using a display with a USB drive that has all the phone templates you would need.
It's very easy to operate, with minimal setup.
What could be better
The fumes it produces, are quite smelly. It does come with an extractor, but the smell is definitely noticeable and it's not recommended for a small confined space.
It doesn't have the capability of engraving, like some other machines.
It can take about 20-30 minutes of running to complete a back glass.
It's a simple great machine and doesn't require a separate computer or software to operate, but doesn't have engraving capability if that is something you may offer down the road.
M - Triangel Z-one (they offer several models)
Estimated cost: $1,700
What makes it a good laser
It's a very popular brand of laser and they have several options depending on size, power, etc.
It has a portable design, in the event, you would need to transfer it from one location to another.
Engraving capability on almost all of the models they offer.
Only 5-10 minutes of laser time is required before starting the removal of glass.
What could be better
It does require a separate PC to run the software for the machine.
They do recommend putting a protective mold on the device before putting starting the laser which could increase the cost even further.
It's a popular brand of laser that has a sleek portable design and engraving capability. You'll need to be prepared to understand and manage the software that it requires on a separate PC.
There are many options
Listed above are some of the most popular in the industry, but there are many others. I would compare the features of each, and decide what type of capability your business wants. I've included a few more options below.
Blue forward Laser - Click here
M-Triangel - Click here
Nasan LS1 - Click here
TBK Laser - Click here
Laserpod by MobileSentrix - Click here
The process and tools
After the laser has made its round, the next steps are as follows:
Remove the glass by chipping, prying, and physically scraping it out from the back.
Cleaning the frame to ensure no shards of glass or leftover adhesive will break the replacement.
Adhere the new panel to the back of the device and let it cure.
Below are some excellent videos from Mr. Phone Doctor and eTech Parts that explain the process from start to finish on completing a back glass repair.
The tools you'll need
A pair of heavy-duty gloves
Safety goggles
Back glass glue removal or 91%+ IPA
B7000 glue (if no cold press)
Clamps for adhering
Recommendations on the process
Have a defined space setup for back glass repair, or lay down a mat. It is a very messy and tedious process.
Practice on a training device first. After doing it one time, you'll immediately become more confident.
iPhone 8 - 11 series are much easier than iPhone 12 and newer
Starting with the iPhone 12, they include an array of magnets that need to be removed and replaced
The more cameras the phone has, the trickier it gets to remove the glass in between the separate cameras.
Where to buy back glass
It's recommended to use the vendors outlined in the Parts and Tools section, as they'll have a high level of quality control in their process, and be the best 3rd party option for back glass replacements. One thing you'll notice among reputable repair vendors, is that there won't be an Apple logo on the replacements as Apple has deemed that as "counterfeit goods." Most of the listed vendors do sell back housings with an Apple logo, that are sourced from original iPhones, but that will only be the case for entire back housings and not individual back glass.
It will be important to set the expectation with customers that the glass will not have a logo, and this is the highest quality 3rd party back glass that is available.
When buying back glass, also remember to purchase the replacement magnet set inside the iPhone 12 and above models to maintain the "MagSafe" capability. Costs range only from $2-$4 to replace the entire set, which is much easier than trying to reinstall the original.
Other vendors
Amazon, eBay, and Alibaba all have back glass replacement options that typically all come from similar factories from one another. As mentioned before, use caution and understand the risks of varying degrees of quality. Some may claim to have an Apple logo on the back, which might be true, but they will probably be taken down for "counterfeit goods" shortly after posting. I've personally had several cases where the glass dimensions were off enough that the panel wouldn't fit properly.